Freight Forwarding Operations Assistant

About the role

AGL (Africa Global Logistics), a multimodal port, logistics, sea and rail operator now part of the MSC Group, is hiring an Operation Assistant for its Sea Freight department in Port Sudan. The role manages data entry and file operations, keeping them accurate and efficient while supporting the operations team with advanced administrative tasks. It is a full-time position under a fixed-term contract.

Key responsibilities

• File management: oversee opening and tracking of files in the system, keep sea freight files complete and properly archived, and collect and organise customer, Port Sudan and Soba clearance documents.
• Data entry: supervise data entry for accuracy and timeliness, prepare purchase orders and payments for transporters, and assist with invoicing and financial records.
• Coordination: liaise with transporters for daily updates, follow up with Port Sudan and Soba clearers for timely clearance, and communicate with customers and internal teams to resolve issues.
• Administrative support: help prepare reports and presentations for management, support the operations team with other tasks, and ensure compliance with company policies.

Required profile

• Minimum 3 years of experience in a logistics environment.
• Communication, negotiation, leadership, business acumen, analytical thinking and computer literacy.
• Basic accounting knowledge.
• Entrepreneurial spirit, integrity, firmness, proactivity and strong interpersonal skills.