Support Service Team Leader

About the role

The Danish Refugee Council (DRC) is recruiting a Support Service Team Leader for its Gedaref office in Sudan. The role coordinates all support functions at the area office, including line management of support staff such as Finance, HR & Admin and Supply Chain & Logistics, and acts as a member of the Area Management Team. It ensures compliance with DRC procedures and guidelines and supports the development of area strategies.

Key responsibilities

• Line manage support staff and provide technical guidance to operations in the area of responsibility
• Coordinate operational support with the Area Plan of Action and with program plans at area level, including procurement, HR and spending plans
• Facilitate the Area Support Budget and ensure effective budgetary control and donor compliance
• Develop regular reports for the Country Office and Area Management Team
• Implement technical SOPs and guidelines in HR, logistics/ICT and finance, and run trainings and capacity-building for support staff
• Oversee HR procedures (recruitment, development, performance, contracts, well-being) and support resource allocation in line with the Master Budget
• Act as focal point for coordination between the Country Office and Area Office, and for compliance self-checks and internal audits
• Oversee risk mitigation measures, including compliance spot checks, and support the safety and security of staff, premises and assets

Required profile

• Minimum 5 years of relevant work experience and 2 years at management level
• Bachelor's degree in supply chain, logistics, procurement, finance, accounting, HR, business administration or a closely related field
• Fluent written and spoken English and Arabic
• Experience on donor-funded projects and good knowledge of INGO procurement procedures

Required skills

• Sound knowledge of cost planning, budgeting and financial reporting
• Experience managing HR and administrative teams
• Computer skills, including the MS Office package

What we offer

• National regular contract of 12 months, starting from USD 2,015 per month
• Two bonuses during Eid festivals and medical insurance allowance
• End of service benefits and end-of-service gratuity
• Learning and development platforms and opportunities for growth

Applications are submitted online through the DRC application page with a cover letter and an updated CV (no more than four pages) in English, and three referees' details. Applications sent by email are not considered; the closing date is 8 November 2026.