Technical Service Engineer – Sudan

About the role

SOFAR SOLAR is seeking a Technical Service Engineer based in Sudan to deliver on‑site commissioning, troubleshooting and after‑sales support for its solar PV inverters and battery energy storage systems. The role involves direct interaction with customers, distributors and regional teams to ensure successful installation and operation of renewable energy projects.

Key responsibilities

• Provide technical support for SOFAR inverters, hybrid inverters and Battery Energy Storage Systems (BESS).
• Conduct on‑site installation inspections, commissioning, troubleshooting, maintenance and repair of PV and storage systems.
• Diagnose and resolve technical issues remotely and on‑site, preparing service reports and maintaining documentation.
• Support system delivery, testing, configuration and commissioning for residential, commercial and industrial projects.
• Deliver technical training and guidance to local distributors, installers, EPC partners and customers.

Required profile

• Bachelor's degree or diploma in Electrical Engineering, Renewable Energy, Electronics or related field.
• Minimum 2 years of experience in solar PV, inverter or energy storage field service.
• Valid driving license and willingness to travel for on‑site support.
• Strong problem‑solving abilities, customer‑service mindset and ability to work independently.

Required skills

• Hands‑on experience with equipment installation, commissioning and electrical troubleshooting.
• Good understanding of solar PV systems, inverter operation and battery storage technologies.
• Ability to read electrical drawings and use testing instruments.
• Fluent communication in English and Arabic.