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Competences
Experience
Consulting Services Specialist
RC expositores
2023-10 - 2025-09
Provided specialized consultancy and system analysis to ensure optimal software performance, stability, and reliability. Investigated and diagnosed complex technical issues, troubleshooting root causes to guarantee seamless system functionality. Partnered with customer support teams to resolve escalated technical inquiries, bridging the gap between back‑end operations and client satisfaction.
Principal Business Analyst
ANBIMA
2015-04 - 2018-02
Delivered clear, structured requirements that reduced rework and improved developer efficiency. Designed and executed detailed test cases, ensuring stable releases and fewer defects in production. Led prioritization meetings, improving communication between business and development teams. Acted as senior analyst on a high‑visibility regulatory project, ensuring compliance with government expectations and strict deadlines. Managed a high‑expectation banking client, aligning business and technical expectations and protecting the development team from overload.
Business Development Analyst
ANBIMA
2015-04 - 2018-02
Gathered requirements, documented specifications and supported developers with basic testing. Leveraged BPMN, SQL and process analysis to translate business needs into structured specifications and accurate test cases. Strengthened communication between business and technical teams and contributed to prioritization discussions for financial‑sector projects.
Principal Business System Analyst
Hexa Solution Serviços de Informática Ltda.
2011-02 - 2015-03
Translated business needs into actionable requirements used by developers and testers. Created test scenarios and executed manual tests, improving release reliability and reducing defect recurrence. Conducted process analysis and documentation to support stable delivery in a regulated environment.
Langues
Português
native
English
intermediate
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