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Competences
Experience
Receptionist
Riad Challa Hotel & Spa, Marrakech
2025-02 - 2026-07
Managed guest check‑ins and check‑outs with efficiency and professionalism, ensuring a smooth stay. Handled phone and WhatsApp communications, providing timely support in both French and English. Maintained a welcoming atmosphere and responded to special requests, demonstrating reliability and adaptability during off‑peak hours. Utilised the Protel system to coordinate reservations and guest records.
Store Assistant
Mini Marché Oud Edahab, Dakhla
2021-06 - 2021-08
Performed product picking and inventory management, ensuring shelves were restocked promptly. Collected and prepared customer orders with accuracy, contributing to a clean and efficient shopping environment. Delivered excellent customer service by assisting shoppers and responding to inquiries professionally. Supported the store’s operations through organized displays and teamwork.
Formation
Bachelor’s Degree in English
Langues
English
fluent
French
intermediate
Arabic
native
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